Terms of service

1. Acceptance of Terms

By accessing or using the services of merrellumc (hereinafter "the Store"), purchasing products from the Store, or engaging with the Store’s website, social media, or other platforms, you (hereinafter "the Customer") agree to be bound by these Terms of Service, all applicable laws, and regulations. If you do not agree with any part of these terms, you may not use the Store’s services or purchase its products.

2. Products

The Store sells insulated stainless steel cups and ceramic cups (hereinafter "Products"). All product descriptions, images, prices, and specifications are for informational purposes only. The Store reserves the right to modify product details, prices, or discontinue products at any time without prior notice.

3. Orders and Payments

  • Customers may place orders through the Store’s designated channels. By placing an order, you confirm that all information provided is accurate and complete.
  • The Store reserves the right to accept or reject any order for any reason, including but not limited to product unavailability, pricing errors, or suspicious order activity.
  • Payment must be made in full at the time of order. Accepted payment methods are specified on the Store’s ordering platform.

4. Shipping and Delivery

  • The Store ships Products to locations within the United States. Shipping times are estimates and may vary due to carrier delays or other unforeseen circumstances.
  • The Store’s shipping address for returns or correspondence is: Heera Jose, 4240 Milords Lane, Doylestown, PA 18902, United States.

5. Returns and Refunds

  • Customers may request a return within 30 days of receiving the Products, provided the Products are unused, in their original packaging, and in resellable condition.
  • To initiate a return, contact the Store first (see Contact Information below). Returns without prior notification may be rejected.
  • Refunds will be processed within 7-10 business days of the Store receiving and inspecting the returned Products. Refunds will be issued to the original payment method.

6. Limitation of Liability

The Store shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the Products, including but not limited to damages for loss of profits, data, or other intangibles. The Store’s total liability for any claim related to the Products or these terms shall not exceed the purchase price of the relevant Products.

7. Contact Information

For questions, concerns, returns, or other inquiries, contact the Store via:
  • Phone: 19544614053
  • Email: support@merrellumc.com
  • Mailing Address: Heera Jose, 4240 Milords Lane, Doylestown, PA 18902, United States

8. Changes to Terms

The Store may update these Terms of Service from time to time. Updated terms will be posted on the Store’s platform with a new effective date. Your continued use of the Store’s services or purchase of Products after the effective date constitutes acceptance of the updated terms.